How to Prepare for Telehealth Setup and Delivery of your Equipment

For e-setups and virtual visits MedCare's application of choice is Microsoft Teams.
When you schedule a virtual visit you will be emailed the details of your telehealth appointment, including links to join the appointment, to the email address you provided our scheduling team.

Joining your telehealth appointment is easy! By clicking the link in the above-mentioned appointment, you can join via your web browser on any device without downloading any additional applications on your device.

Reminder: Please make sure your device has a working web cam and microphone or we will not be able to complete your telehealth appointment.

Microsoft Teams


Documentation Collection

(Will work on any device in which you receive email, including Android, iOS, MacOS, and PC)

MedCare uses DocuSign to securely send and receive orders, patient agreements, and checklists for setups. You will receive an email with the documents needing a signature for your setup. The simple click through process will have your documents completed securely in no time and there is no account setup required.
After signing, you will receive a signed copy for your records.

Please make sure you provide MedCare with a valid email address to send your documents prior to your appointment / setup.